Frequently Asked Questions

Q. How Does Racquet Restringing Work.

A. We offer a Mail in Restring Option. View Restring Details

Q. How Do I submit a Racquet for Warranty

A. The manufacturer's offer a 6-12 month warranty on racquets from the original date of purchase. View Warranty Return Details

Q. What is your Return Policy

A. You can View Our Return Policy Details Here

Q. What are your Shipping Times.

A. RacquetGalaxy.com ships from 606 Pierce Rd, Clifton Park NY, 12065. Our Store Hours are Monday - Friday 9:00am - 5:00pm ET. RacquetGalaxy offers Free shipping on all orders over $99 shipped to the contiguous US. We ship out all our orders the same day they are placed Monday - Friday before 3pm E.T. Racquet Upgrades and Bag Embroidery can take an extra business day. View Shipping Details